Returns & Exchanges

At G2 Esports, we want you to wear your pride with confidence, which is why we offer a 30-day return window for all official apparel and merchandise in original condition. If your gear doesn't fit or meet your expectations, our streamlined process ensures you get back into the game as quickly as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the gear is unworn and unwashed to qualify for a refund.

• 3.
  Label and Ship

  Print the provided prepaid shipping label, attach it securely to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.