Frequently Asked Questions

Everything you need to know about G2 Esports apparel and gear.

How do I determine the right size for G2 jerseys and hoodies?

We provide a detailed size guide on each product page. Our pro jerseys generally feature a regular fit, while some lifestyle pieces are oversized. We recommend measuring a similar garment you own to ensure the perfect fit.

What is the shipping timeframe for international orders?

Standard international shipping typically takes 7-14 business days. Please note that during major tournament drops or holiday seasons, processing times may be slightly extended.

Can I return or exchange customized apparel?

Items that have been personalized with custom nicknames or specific player branding cannot be returned or exchanged unless there is a manufacturing defect.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various region-specific options like Klarna and Giropay to make your checkout seamless.

How should I wash my G2 technical apparel?

To preserve the quality of the prints and technical fabrics, we recommend washing your gear inside out in cold water (30°C) and air drying. Avoid using fabric softeners or ironing directly on the graphics.

Will I have to pay customs or import duties?

Depending on your location, your order may be subject to import duties and taxes once it reaches your country. These charges are the responsibility of the customer and are not included in our shipping rates.